Love Your Lotus™ Privacy Policy

Last updated: November 24, 2025

Love Your Lotus™ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By visiting www.loveyourlotus.co, using our services, or making a purchase, you agree to the terms described below.

1. Information We Collect

Information You Provide

We collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through Shopify and not stored by us)
• Survey responses, form submissions, and messages

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address
• Device information
• Browser type
• Cookies and tracking data
• Pages visited, time on site, referring URLs
• Purchase behavior

This data helps us improve your experience and optimize our website.

Information From Third-Party Tools

We may receive information from:

• Shopify
• Klaviyo
• Google Analytics
• Facebook/Instagram/Meta
• Advertising platforms

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer service
• Improve our website and product offerings
• Personalize your experience
• Send emails, newsletters, and marketing communications (with your consent)
• Analyze site performance and optimize ads
• Prevent fraud and unauthorized activity
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

• Shopify (e-commerce platform)
• Klaviyo (email and SMS marketing)
• Third-party shipping carriers
• Payment processors (Shopify Payments, PayPal, etc.)
• Analytics and advertising partners
• Professional advisors (legal, financial, compliance)

These providers only use your information as needed to deliver their services.

We may also share information if required:

• To comply with laws or legal requests
• To protect the rights, property, or safety of Love Your Lotus™, our customers, or others
• In connection with a business transfer, merger, or sale

4. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

• Analyze site traffic
• Improve performance
• Personalize content
• Deliver targeted ads

You can manage cookie preferences through your browser settings.

5. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your personal information
• Opt out of marketing emails or SMS
• Withdraw consent at any time
• Request a copy of your data

To make a request, email us at: hello@loveyourlotus.co

You can unsubscribe from email marketing by clicking “unsubscribe” at the bottom of any email.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes described
• Comply with legal obligations
• Resolve disputes
• Maintain accurate business records

7. Security

We take appropriate technical and organizational measures to protect your personal information.
While no online system can be guaranteed 100 percent secure, we follow industry best practices to safeguard your data.

8. Children’s Privacy

Love Your Lotus™ does not knowingly collect data from individuals under 18.
If you believe a minor has provided personal information, please contact us and we will delete it.

9. International Data Transfers

If you access our site from outside the United States, your data may be transferred and processed in the U.S. By using our site, you consent to this processing.

10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before engaging with those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

12. Contact Us

If you have questions or requests about this Privacy Policy, please contact us at:

Love Your Lotus™
Email: hello@loveyourlotus.co
Website: www.loveyourlotus.co